.@DanielPink on the art of persuasion, a 3 minute video from @RSAevents

Nice RSA Short – Daniel Pink on the art of persuasion via 3 qualities, his ‘ABC’s’:

Attunement: Can I understand someone else’s point of view?

Buoyancy: Can I make it through in the face of rejection?

Clarity: Can I help someone make their way through a sea of information?

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