There’s something to be said for structure

I’ve worked in big organisations and small ones. This is so true – Jake Barton, in charge of the team installing the design exhibit for the 9/11 Memorial Museum, in conversation with Helen Walters:

“I had never defined our studio as not having structure; we just worked that way because it was faster,” he says. “But once you have more than 20 people, having no structure actually makes things worse and makes things slower.” Now they’re taking the time to look back at previous projects and try to figure out how they do, in fact, do things. “We have to write this stuff down,” acknowledges Barton. “Even though it’s really hard to make a process that tries to externalise things that to an extent are intuitive and synthesised within an individual mind.”

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