Thanks, British Airways

You cannot imagine my amazement when I saw this email in my inbox today. I’ve booked to fly with British Airways over the Christmas holidays, and when the whole brouhaha about the cabin crew strike came up last week, everyone and their brother was advising me to cancel my booking. I didn’t.

Everyone knows BA has been in a lot of trouble lately, but it’s nice to know that they’re taking the time to show that they value their customers in the midst of what is clearly a big financial and business mess.

I appreciate this, British Airways.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s