Oh, those are the stupidest people in the entire debate because they, I mean, almost all of the people arguing that this is the Dark Ages are narcissists, because they’re essentially trying to preserve a particular piece of it. But the information overload people are the most narcissistic because information overload started in Alexandria, in the library of Alexandria, right? That was the first example where we have concrete archaeological evidence that there was more information in one place than one human being could deal with in one lifetime, which is almost the definition of information overload. And the first deep attempt to categorize knowledge so that you could subset; the first take on the information filtering problem appears in the library of Alexandria.
By the time that the publishing industries spun up in Venice in the early- to mid-1500s, the ability to have access to more reading material than you could finish in a lifetime is now starting to become a general problem of the educated classes. And by the 1800s, it’s a general problem of the middle class. So there is no such thing as information overload, there’s only filter failure, right? Which is to say the normal case of modern life is information overload for all educated members of society.
If you took the contents of an average Barnes and Noble, and you dumped it into the streets and said to someone, “You know what’s in there? There’s some works of Auden in there, there’s some Plato in there. Wade on in and you’ll find what you like.” And if you wade on in, you know what you’d get? You’d get Chicken Soup for the Soul. Or, you’d get Love’s Tender Fear. You’d get all this junk. The reason we think that there’s not an information overload problem in a Barnes and Noble or a library is that we’re actually used to the cataloging system. On the Web, we’re just not used to the filters yet, and so it seems like “Oh, there’s so much more information.” But, in fact, from the 1500s on, that’s been the normal case.
So, the real question is, how do we design filters that let us find our way through this particular abundance of information? And, you know, my answer to that question has been: the only group that can catalog everything is everybody. One of the reasons you see this enormous move towards social filters, as with Digg, as with del.icio.us, as with Google Reader, in a way, is simply that the scale of the problem has exceeded what professional catalogers can do. But, you know, you never hear twenty-year-olds talking about information overload because they understand the filters they’re given. You only hear, you know, forty- and fifty-year-olds taking about it, sixty-year-olds talking about because we grew up in the world of card catalogs and TV Guide. And now, all the filters we’re used to are broken and we’d like to blame it on the environment instead of admitting that we’re just, you know, we just don’t understand what’s going on.
And then this bit about the future of print journalism:
The average quality of something written is going to fall to the floor because of the volume of written material. But the competition will mean that the premium for having something especially interesting is going to rise. And then, over the course of the next ten years, we’ll sort ourselves out into some sort of new equilibrium. Five years ago, I think I would have bet on the newspapers as they exist today being a big part of that new equilibrium—but, you know, they’ve done very, very little and been really unimaginative. So now, I think, if I had to make the same bet, I’d say most newspapers aren’t going to survive. Every bit of concern around the Web is, “How can we raise revenues to our existing cost structure?” rather than “How can we lower our cost structure to meet our existing revenues?”
And on the careers of journalists:
…..what’s going to happen is, basically, the number of people who commit acts of journalism will rise enormously and the number of people who derive most, or all, of their income from acts of journalism is going to shrink. It’s just what happened to photographers with the spread of cameras. There’s just many, many, many, many more photos than there used to be. But it’s harder to make your living just by owning a nice camera and setting up in town and taking pictures of people’s kids.